RESOURCES FOR SARS-CoV-2 (Coronavirus)

Like every other healthcare provider in the nation, Lower Alsace Ambulance Association has had to adapt to an ever-evolving change in standard operating procedures and protocols as it relates to the response to individuals that may been stricken with the SARS-CoV-2 virus, known as Coronavirus. 



  • ​Have a list of your medications available including dosages. Have a copy of your medical history and medication allergies as well. Hospital or physician-provided documentation is preferred over handwritten documents.

  • Have a photo ID and insurance cards available.

  • If possible, wait outside for the ambulance to arrive.

  • Wear your surgical mask properly. If you do not have a surgical mask, one will be provided to you.


  • Crew members will conduct your initial assessment from at least six feet away. While you will be asked these questions, please ensure you advise if you answer "Yes" to any of the following criteria:

    • Left the Commonwealth of Pennsylvania for any reason in the last (14) FOURTEEN days​;

    • Traveled outside the country in the last (30) THIRTY days;

    • Have elected or are excluded from wearing a face mask while in public

    • Attended any public or private event consisting of (20) TWENTY or more people and were unable to socially distance

  • Additionally, please notify your paramedics IMMEDIATELY if you or anyone in your household has experienced any of the following symptoms in the last 2-14 days.​

    • Documented fever in excess of 100.4​°F/38°C

    • Suspicion of having a fever or experiencing chills

    • Suffering from shortness of breath or difficulty breathing in any capacity from baseline

    • Sore Throat and/or dry cough

    • Fatigue

    • Muscle or body aches

    • New loss of taste or smell

    • Congestion or Runny Nose

    • Nausea, Vomiting, Diarrhea


  • All staff members are required to wear facial covering including N95 or greater face mask and eye protection. Based on your symptoms, it is crew member discretion whether to increase personal protective equipment (PPE) including, but not limited to:

    • Full facial shield​

    • Full body isolation garments​

  • Unless the patient is a minor, family members are not permitted to accompany the patient to the hospital​. At the time of this update, Berks County Hospitals are permitting one family member to accompany patient however they will be required to provide their own transportation to the hospital.

  • All patients are strongly encouraged to wear a face mask for transport unless treatment modalities do not permit safe use. Ambulance staff can provide masks if necessary.

  • We will not provide services for individuals seeking transport exclusively for the purpose of obtaining SARS-CoV-2 testing.

Valid as of August 2, 2022